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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Chesnut

January 29, 2025

5  out of  5
rating by Randy Chesnut
"I was working with Jordan he was very helpful and I was able to get everything I needed I would definitely recommend him I will send everyone I can to him And they saved me over $100.00 a month"
We responded:
"Randy thank you for the great Review. Jordan does a tremendous job educating and providing the needed insurance to protect what is most important to you and your family. "
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Matt Hansen

January 16, 2025

5  out of  5
rating by Matt Hansen
"Troy saved me almost $300 compared to what as I was paying on my old insurance. Also recommended me life insurance and just honestly made me feel like family. Talked me through everything and checks in if miss anything. Such nice people!! Highly recommend."
We responded:
"Thank you for sharing your experience! I am glad to hear that Troy was able to save you money and go over Life insurance options. It is important to our office to make sure your family's future is protected if something tragic were to occur. We appreciate you. "
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Amy Richardson

January 15, 2025

5  out of  5
rating by Amy Richardson
"We recently had to request roadside assistance for an out of town repair. I initially contacted our agent, Carrie, and she answered my questions and encouraged me to use the app. The State Farm app made it easy to submit a request to have our car towed, and we received a response in less than 10 minutes. The tow company they dispatched was very helpful. And a State Farm rep followed up after our incident to make sure we were taken care of. Overall, they made a stressful experience a little bit easier to manage."
We responded:
"It's great to hear that Carrie was so helpful and that the State Farm app made the process of requesting roadside assistance so easy. Quick responses and follow-ups can make a huge difference in stressful situations. We are glad to know that you received such great service throughout the entire process!"
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Jade Starr

January 13, 2025

1  out of  5
rating by Jade Starr
"Well been w them a few years now. Had 1 small claim under 1400$ simple fender bender. They used that and a old speeding ticket to.cancel my policy. But they waited a year until they recouped their money then canceled me. I feel extremely betrayed . Casey and the office staff are nice and easy to work with . But they work for a crappy company"
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Anyston Roberts

December 23, 2024

5  out of  5
rating by Anyston Roberts
"We appreciated Maddie's swift response in providing us with rates. Whenever I call, I always ask to speak with Maddie, as she is professional and very easy to work with."
We responded:
"Anyston, thank you for the positive feedback. Maddie and our team appreciate you for allowing us to protect what is most important. "
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LaTraye Lakee Johnson

December 21, 2024

5  out of  5
rating by LaTraye Lakee Johnson
"The other day I was looking for another insurance company because the other company was trash and was taking forever fr a quote to even get started. I checked my email and remembered how quick and attention to detail Casey was so I called him. We literally got everything done in less than 20 minutes kid u not!! Casey even stayed a few minutes over to ensure I had everything I needed to get goin. Nobody had ever been this fast, friendly and amazing as him!! So grateful to have him!! State Farm s lucky to have you!! You go over and beyond!!"
We responded:
"Thank you for the kind words. Jordan and all of our team members do a tremendous job following up and finding the right insurance coverage for families in need. Glad were there for you and look forward to our continued relationship. "
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Meghan Choate

December 20, 2024

5  out of  5
rating by Meghan Choate
"We’ve been with Casey Scribner for several years now and have only had great experiences. I can’t say enough good things about Maddie. She is an exceptional employee, always remembers me and asks about my family. She goes over our coverages making sure we have what best fits our family. I appreciate her kindness and it’s always a pleasure speaking with her!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that your experiences with Casey Scribner and Maddie have been so positive. Maddie’s dedication to her clients and her personal touch truly set her apart. We’re glad to know that she has been able to help you find the best coverage for your family while building a genuine relationship. We appreciate your kind words and look forward to continuing to serve you!"
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Mady Martino

December 10, 2024

5  out of  5
rating by Mady Martino
"Jordan Cape was fantastic!! As a someone who was getting car insurance for the first time he broke everything down perfectly and made it easy to understand!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Jordan Cape made your first-time car insurance purchase easy and understandable. His ability to break down complex information is invaluable, especially for new clients. We appreciate your kind words and are here to help you whenever you need assistance in the future!"
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Fredi Mendez

December 9, 2024

5  out of  5
rating by Fredi Mendez
"I can’t say enough about Carrie Ritcher, she has been my go to person over the years I sincerely wouldn’t use anyone else. She has always taken the time to explain my policies, what’s covered and what’s not with a tremendous great attitude. As a business owner I know the importance of customer service. Well Carrie not just gives you a great customer service but also cares enough to help you through any process. My strong recommendations to this business. Thank you for always carrying enough to help me through things"
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Caydn Schultz

December 2, 2024

5  out of  5
rating by Caydn Schultz
"5 stars all the way. Jordan helped us out so much with renters insurance, health insurance, and car insurance all under an hour. Had such a great experience with Jordan Cape. It was easy and an in and out process."
We responded:
"Thank you for sharing your wonderful experience! It’s great to hear that Jordan Cape was able to help you efficiently with renters' insurance, health insurance, and car insurance all in under an hour. Your feedback highlights the importance of having knowledgeable and helpful professionals in the insurance field. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Diane Murray

November 26, 2024

5  out of  5
rating by Diane Murray
"We were a new client switching to State Farm and Carrie was very helpful in explaining the options and in selecting the right policy to fit our needs. Any time we've had a question, we've been able to call her and get an answer right away."
We responded:
"Thank you for taking the time to share your experience with us! We’re delighted to hear that Carrie was able to assist you in finding the right policy and that you felt supported throughout the process. At State Farm, we strive to provide excellent service, and it’s wonderful to know that Carrie has been there for you whenever you had questions. Your satisfaction means the world to us, and we’re excited to have you as a part of our State Farm family! If you need anything else or have further questions, don’t hesitate to reach out."
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April L

November 25, 2024

5  out of  5
rating by April L
"Carrie Richter goes above and beyond. Her response time is amazing and there has never been an unanswered question."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Carrie has gone above and beyond to meet your needs. Her commitment to providing prompt and thorough responses is truly commendable, and it’s wonderful to know that you’ve received such attentive service. Your feedback inspires us to continue delivering exceptional support to all our customers. If you ever have more questions or need assistance with your insurance needs in the future, please don’t hesitate to reach out!"
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Hannah Richesin

November 25, 2024

5  out of  5
rating by Hannah Richesin
"Carrie Richter always goes above and beyond! She not only keeps us in the best coverage, but thoroughly explains all our options along the way."
We responded:
"Hannah, thank you so much for your kind words! We’re delighted to hear that Carrie has consistently gone above and beyond for you. Ensuring that you have the best coverage while providing clear explanations of your options is our top priority. Your satisfaction is incredibly important to us, and we’re grateful to have customers like you who appreciate the effort our team puts in. If you have any more questions or need assistance in the future, please feel free to reach out!"
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Jimmy Taylor

November 8, 2024

5  out of  5
rating by Jimmy Taylor
"Maddie is the best!"
We responded:
"Jimmy, Thank you for the great review. Maddie appreciates those kind words. We are dedicated to helping you protect what matters most to you through Auto, Home, and Life insurance."
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Kelly Nicholson

November 5, 2024

5  out of  5
rating by Kelly Nicholson
"Jordan Cape was very nice and made shopping for insurance easy! He was able to get us what we needed and saved us money too. Thanks Jordan!"
We responded:
"Kelly thank you for choosing Jordan to take care of your Auto insurance needs. We appreciate you!"
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Oml Bonnie

October 28, 2024

5  out of  5
rating by Oml Bonnie
"Super helpful and friendly staff! Jordan Cape was super personable and did a great job and saved me money!"
We responded:
"Thank you for the 5-Star review. Jordan is great team member who loves to educate all of customers about Auto, Home, Renters, Life and Supplemental Health Insurance. "
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Scott Smith

October 25, 2024

5  out of  5
rating by Scott Smith
"Great experience with Carrie today. Got us all fixed up. Thank you."
We responded:
"Scott, Thank you for the Great Review. Carrie is passionate about taking care of community members and all their Auto, Home, Life insurance needs. "
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T Hodge_365

October 7, 2024

5  out of  5
rating by T Hodge_365
"Casey & Crew are great. They are eager to answer any questions and fast to provide assistance when needed. The sales pitch is informational, not high pressure like some others I have experienced."
We responded:
"Thank you for the great review. Educating and personalizing insurance needs for our customers is what we are all about. We appreciate you!"
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Aliajah Grainger

August 6, 2024

5  out of  5
rating by Aliajah Grainger
"Maddie offered great assistance when I needed some questions answered and she was very patient and resourceful, she’s a great part of the team"
We responded:
"Aliajah, Thank you for the 5 star review. Maddie is a vital part of our team and we are proud to take care of all your insurance needs. "
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Torie Desjardins

June 24, 2024

5  out of  5
rating by Torie Desjardins
"Maddie was amazing! Thank you ❤️"
We responded:
"Thank you, Torie, for the great review. Maddie does a terrific job taking care of our customers. "
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Rodney Hallmark

June 14, 2024

5  out of  5
rating by Rodney Hallmark
"Great guy for your insurance needs! Over the phone support is great too."
We responded:
"Rodney, thank you for the kind words. We are happy we to provide the great service you expect via phone, email, or in person. Thanks again. "
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Jose Cuevas

June 5, 2024

5  out of  5
rating by Jose Cuevas
"I’ve had a wonderful experience with this company since the day I was introduced by Maddie Tucker. I now spend less for car and life insurance continuously. Very easy and fast to work with! Love it."
We responded:
"Jose, thank you for your kind words. Maddie takes pride in taking care of your Autos insurance needs. Protecting your life and future are the most important to her and our office. "
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Megan Schuenemann

June 5, 2024

5  out of  5
rating by Megan Schuenemann
"Can’t say enough about Maddie! She’s been incredibly helpful, thorough, and makes choices regarding insurance painless. Highly recommend."
We responded:
"Thank you, Megan, for your kind words. Maddie is thoughtful and caring about taking care of all your insurance needs. "
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Mik Morgan

June 5, 2024

5  out of  5
rating by Mik Morgan
"Maddie has always went above and beyond to ensure I had the best coverage tailored to my needs, explaining every detail clearly and patiently and saving me money!!"
We responded:
"Mik, Thank you for the kind words. Maddie is the type of insurance advisor that is detailed and will always put your needs first. "
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mike boyd

June 4, 2024

5  out of  5
rating by mike boyd
"Nice people to do business with"
We responded:
"Mike, Thank you for the kind words. We are proud to be able to serve you and take care of your insurance needs. "