State Farm® Insurance Agent Casey Scribner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Jane Hadenfeld
June 20, 2025
5
out of
5
rating by Mary Jane Hadenfeld
"Madison Tucker provided excellent service when we recently insured our car. She is knowledgeable, smart, helpful and friendly. Her attitude was positive. She explained thoroughly what we needed and actually saved us money. I highly recommend her and Casey Scribner State Farm Agency."
Branton McCoy
June 10, 2025
5
out of
5
rating by Branton McCoy
"I appreciate Jordan for getting me a great quote on home insurance State Farm is great insurance"
We responded:
"Branton, thank you for taking the time to leave us a 5-star review. We are glad you had a great experience. Jordan is a vital team member that understands the importance of taking care of your Home, Auto, and Life insurance needs. "
Brent Correll
June 6, 2025
5
out of
5
rating by Brent Correll
"Carrie Richter did a fantastic job quoting and placing our insurance with State Farm - - she was timely, responsive and knowledgeable. I highly recommend her."
We responded:
"Brent thank you for the great review. Carrie and our team understand the importance of being responsive in a timely manner. We appreciate your trust. "
Jose Betancourt
June 6, 2025
5
out of
5
rating by Jose Betancourt
"Troy at Casey Scribner was very helpful and helped me find a good rate when shopping for new auto insurance. He was easygoing, informative and very friendly. Great service!"
We responded:
"Jose, thank you for the 5-star review. Troy Holton does a fantastic job helping our insureds with Auto, Home, and Life insurance. We appreciate you. "
Kevin Liljenquist
June 4, 2025
5
out of
5
rating by Kevin Liljenquist
"Troy was great to work with. He was very helpful in explaining different options and making sure all of my family’s needs were met."
We responded:
"Kevin, thank you for taking the time to leave a 5-star review. We are glad you had a great experience with Troy and appreciate you allowing us to protect all your family needs. "
Ann Lemley
June 4, 2025
5
out of
5
rating by Ann Lemley
"I recently had Carrie Richter work up a quote for our home, cars and a couple of personal items. She not only beat the amount I was paying but she did it in a timely manner. Carrie is great to work with. She goes above and beyond to assure her customers are satisfied in a friendly and professional manner. Highly recommend."
We responded:
"Ann, thank you for the great review. We are glad a great experience with Carrie and our office. Carrie is very knowledgeable with Auto, Home, and Life insurance and takes pride in protecting what is most important. "
Autumn James
June 3, 2025
5
out of
5
rating by Autumn James
"Carrie is fabulous. She know exactly what I was needing, gave suggestions on a couple of issues that I had from a previous company. Their rates are great. Always personable, which I love. Easy to get in contact with when needed. And she always calls back when she says she is going to. Made things super simple!"
We responded:
"Autumn, Thank you for the 5-star review. We are happy you had a great experience with Carrie and our office. We appreciate you!! "
valerie conductor
May 31, 2025
5
out of
5
rating by valerie conductor
"I stopped by the office because I was confused about my insurance, when I owed premiums and how to make sure everything was taken care of. Carrie Richter was pleasant, helpful and courteous. She answered all my questions and helped me get back on track. Everyone I have met at Casey Scribner State Farm has been top notch."
We responded:
"Valerie, Thank you for the 5-Star review. We are happy to hear that you have enjoyed your experience with Carrie and our office. Being available to answer any questions is an important part of Casey Scribner State Farm. We appreciate you. "
Staci Spoulock
May 29, 2025
5
out of
5
rating by Staci Spoulock
"Very happy with Casey Scribner's State Farm team. Carrie Richter has helped me with all our needs in a timely manner and great rates, and we have house,auto,boats,recreational all insured. Thank you for top notch support!!!"
We responded:
"Staci, Thank you for the 5-star review. Carrie and our office appreciate you allowing us to protect what is most important to you. We work for you!"
Kira Talen
May 29, 2025
5
out of
5
rating by Kira Talen
"Carrie Richter is our agent and seriously goes above and beyond to cater to all of our needs! She perfectly curated our plans to accommodate all of life’s changes and additions. Anytime I had a question, she answered it quickly and even gave me more info! She was communicative but never pushy, so patient and thorough, not to mention the kindest person ever! Truly the best agent I’ve had and also now, a friend. Thank you Carrie!"
We responded:
"Thank you so much for your heartfelt feedback! We're thrilled to hear about your positive experience with Carrie Richter. It's wonderful to know that she was able to cater to all your insurance needs and provide such exceptional support throughout the process. Her dedication to communication and her genuine kindness truly make a difference. We're glad to hear that she's not only been a fantastic agent but also a friend to you. We'll be sure to pass along your kind words to her! Thank you for sharing your experience!"
Kylea Petree
May 28, 2025
5
out of
5
rating by Kylea Petree
"Carrie Richter at Casey Scribner State Farm is by far the best insurance agent we’ve ever worked with! She communicates efficiently, always has our best interest at heart, and is such a wonderful individual. She has been our agent at not just one, but TWO agencies and we can’t say enough good things about her! If you’re needing any kind of coverage from home, auto, business, or farm, Carrie is your gal!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Carrie Richter has consistently provided you with outstanding service. Her commitment to efficient communication and genuine care for her clients truly sets her apart. We appreciate your trust in her for all your insurance needs, from home to auto, business, and farm coverage. Your recommendation means the world to us, and we’ll make sure to share your kind words with Carrie! Thank you for being a valued client!"
Randal Embrey
May 28, 2025
5
out of
5
rating by Randal Embrey
"I recently switched my homeowners, auto, umbrella and ATV insurance over to Casey Scribner State Farm. I have to commend my agent Carrie Richter. She was very responsive during the initial quote process and very patient in answering all my questions. She not only saved me some money but also bumped my coverage in several key areas. Since then I have reached out to her several times with additional questions and she has continued to be very responsive. Customer service is a big deal to me and Carrie scores a solid A+. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Carrie Richter provided you with such exceptional service during your transition to Casey Scribner State Farm. It's great to know that she was responsive and patient while addressing all your insurance questions, and we’re thrilled that she was able to enhance your coverage while saving you money. Your appreciation for customer service aligns perfectly with our values, and we’re proud to have Carrie on our team. Thank you for your high recommendation, and don’t hesitate to reach out if you need anything in the future!"
Deborah Such
May 28, 2025
5
out of
5
rating by Deborah Such
"Carrie goes above and beyond to help her customers with their insurance needs!!"
We responded:
"Thank you, Deborah, for the 5-star review! Carrie does a tremendous job at protecting what is most important to you. We appreciate you allowing us to take care of all your insurance needs. "
Eric Sagehorn
May 28, 2025
5
out of
5
rating by Eric Sagehorn
"We moved to Harrison about 6 months ago and this agency came recommended to us (oddly enough by another local (competitor) agency that was unable to provide reasonable rates for our insurance needs). Since signing on, this agency has been fantastic to work with. Our specific agent is Carrie Richter and she is always very friendly, helpful, and responsive. Keep up the good work! I highly recommend this agency."
We responded:
"Eric, Thank you for the great review. We are proud to have made your transition to Harrison a good experience. Carrie continues to help our community members protect with all of their insurance needs. We appreciate you! "
Amanda Smith
May 28, 2025
5
out of
5
rating by Amanda Smith
"Carrie is amazing. Always takes time to answer all my questions. She never makes me feel like any question is unimportant. I am so glad to be with Casey Scribner State Farm."
We responded:
"Amanda, thank you for taking time to leave us a great review. Carrie takes pride in providing great service for Auto, Home, and Life insurance. We appreciate you!"
Jade O'Mara
May 28, 2025
5
out of
5
rating by Jade O'Mara
"Great company. Carrie Richter is always friendly, helpful, and easy to work with! She takes the time to get to know her clients and finds a policy that best suites their needs."
We responded:
"Jade, we appreciate you taking time to leave Carrie a great review. Building relationships as well as providing coverage for all of your insurance needs is important to Carrie and our office. We appreciate you! "
Pablo Palma
May 28, 2025
5
out of
5
rating by Pablo Palma
"Is great insurance and friendly people love this place :)"
We responded:
"Thank you, for leaving us a great review. We appreciate you! "
Tracee Crockett
May 28, 2025
5
out of
5
rating by Tracee Crockett
"Could not be happier with the service i received. I refer them to everyone looking for insurance!"
We responded:
"Tracee, thank you for leaving us a great review. We are happy to hear that you have had a great experience with us. There is no better complement than a referral. We appreciate you!"
McClain’s Music
May 5, 2025
4
out of
5
rating by McClain’s Music
"Overall great customer service. The professional that helped me was Jordan Cape, he was super nice told me all the important and useful information about the insurance package that I got. It was also nice to just talk about things like outside of the job and building a connection."
We responded:
"We appreciate you and are glad Jordan was able to help put together insurance coverage that fit your needs. Remember we work for you and building a relationship is important to us at Casey Scribner State Farm. "
Kaylee Iverson
May 3, 2025
5
out of
5
rating by Kaylee Iverson
"Highly recommend State Farm Insurance. Troy Holton is your guy. He goes above and beyond for his clients and does an amazing job finding you insurance that is very affordable. 10/10"
We responded:
"Thank you, Kaylee. Troy does a tremendous job finding the Auto, Home, and Life insurance to fit your needs. We appreciate you for trusting us to take care of all your insurance needs. "
Andrew Boyum
May 2, 2025
5
out of
5
rating by Andrew Boyum
"Jordan has been great about the process and describing the details. He has been very responsive and timely on delivering what he committed too."
We responded:
"Thank you, Andrew, for a 5-star review. Jordan is great at educating and describing Auto, Home, and Life insurance. We appreciate your trust in Casey Scribner State Farm to protect what is most important to you. "
Todd Hawkins
May 1, 2025
5
out of
5
rating by Todd Hawkins
"Great insurance company, willing and able to take care of all my insurance needs. Troy Holton is very knowledgeable and helpful with personal and business insurance."
We responded:
"Thank you, Todd, for the 5star review! Troy is a great team member and agent. Making sure your Auto, Home, and Life insurance needs are protected in the right way is important to Troy and our Team. "
Josh Gore
April 30, 2025
5
out of
5
rating by Josh Gore
"Two thumbs up"
We responded:
"Thank you, Josh, for the 5star review. We appreciate you!"
Joshua Cox
April 30, 2025
5
out of
5
rating by Joshua Cox
"We’ve been with Troy Holton from State Farm for a while and he has done a phenomenal job handling all of our needs."
We responded:
"Joshua, Thank you for the great Review. Casey Scribner State Farm is proud to have Troy as valuable team member. Taking care of the insurance needs of families in our community is what Troy does best. "
Kraken Kraken
April 30, 2025
5
out of
5
rating by Kraken Kraken
"Troy gave great service, with a family environment. Always a pleasure."
We responded:
"Thank you for the 5star review. We appreciate you and happy Troy was able to make you feel like family. "