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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fredi Mendez

December 9, 2024

5  out of  5
rating by Fredi Mendez
"I can’t say enough about Carrie Ritcher, she has been my go to person over the years I sincerely wouldn’t use anyone else. She has always taken the time to explain my policies, what’s covered and what’s not with a tremendous great attitude. As a business owner I know the importance of customer service. Well Carrie not just gives you a great customer service but also cares enough to help you through any process. My strong recommendations to this business. Thank you for always carrying enough to help me through things"
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Caydn Schultz

December 2, 2024

5  out of  5
rating by Caydn Schultz
"5 stars all the way. Jordan helped us out so much with renters insurance, health insurance, and car insurance all under an hour. Had such a great experience with Jordan Cape. It was easy and an in and out process."
We responded:
"Thank you for sharing your wonderful experience! It’s great to hear that Jordan Cape was able to help you efficiently with renters' insurance, health insurance, and car insurance all in under an hour. Your feedback highlights the importance of having knowledgeable and helpful professionals in the insurance field. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Diane Murray

November 26, 2024

5  out of  5
rating by Diane Murray
"We were a new client switching to State Farm and Carrie was very helpful in explaining the options and in selecting the right policy to fit our needs. Any time we've had a question, we've been able to call her and get an answer right away."
We responded:
"Thank you for taking the time to share your experience with us! We’re delighted to hear that Carrie was able to assist you in finding the right policy and that you felt supported throughout the process. At State Farm, we strive to provide excellent service, and it’s wonderful to know that Carrie has been there for you whenever you had questions. Your satisfaction means the world to us, and we’re excited to have you as a part of our State Farm family! If you need anything else or have further questions, don’t hesitate to reach out."
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April L

November 25, 2024

5  out of  5
rating by April L
"Carrie Richter goes above and beyond. Her response time is amazing and there has never been an unanswered question."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Carrie has gone above and beyond to meet your needs. Her commitment to providing prompt and thorough responses is truly commendable, and it’s wonderful to know that you’ve received such attentive service. Your feedback inspires us to continue delivering exceptional support to all our customers. If you ever have more questions or need assistance with your insurance needs in the future, please don’t hesitate to reach out!"
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Hannah Richesin

November 25, 2024

5  out of  5
rating by Hannah Richesin
"Carrie Richter always goes above and beyond! She not only keeps us in the best coverage, but thoroughly explains all our options along the way."
We responded:
"Hannah, thank you so much for your kind words! We’re delighted to hear that Carrie has consistently gone above and beyond for you. Ensuring that you have the best coverage while providing clear explanations of your options is our top priority. Your satisfaction is incredibly important to us, and we’re grateful to have customers like you who appreciate the effort our team puts in. If you have any more questions or need assistance in the future, please feel free to reach out!"
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Jimmy Taylor

November 8, 2024

5  out of  5
rating by Jimmy Taylor
"Maddie is the best!"
We responded:
"Jimmy, Thank you for the great review. Maddie appreciates those kind words. We are dedicated to helping you protect what matters most to you through Auto, Home, and Life insurance."
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Kelly Nicholson

November 5, 2024

5  out of  5
rating by Kelly Nicholson
"Jordan Cape was very nice and made shopping for insurance easy! He was able to get us what we needed and saved us money too. Thanks Jordan!"
We responded:
"Kelly thank you for choosing Jordan to take care of your Auto insurance needs. We appreciate you!"
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Oml Bonnie

October 28, 2024

5  out of  5
rating by Oml Bonnie
"Super helpful and friendly staff! Jordan Cape was super personable and did a great job and saved me money!"
We responded:
"Thank you for the 5-Star review. Jordan is great team member who loves to educate all of customers about Auto, Home, Renters, Life and Supplemental Health Insurance. "
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Scott Smith

October 25, 2024

5  out of  5
rating by Scott Smith
"Great experience with Carrie today. Got us all fixed up. Thank you."
We responded:
"Scott, Thank you for the Great Review. Carrie is passionate about taking care of community members and all their Auto, Home, Life insurance needs. "
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T Hodge_365

October 7, 2024

5  out of  5
rating by T Hodge_365
"Casey & Crew are great. They are eager to answer any questions and fast to provide assistance when needed. The sales pitch is informational, not high pressure like some others I have experienced."
We responded:
"Thank you for the great review. Educating and personalizing insurance needs for our customers is what we are all about. We appreciate you!"
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Aliajah Grainger

August 6, 2024

5  out of  5
rating by Aliajah Grainger
"Maddie offered great assistance when I needed some questions answered and she was very patient and resourceful, she’s a great part of the team"
We responded:
"Aliajah, Thank you for the 5 star review. Maddie is a vital part of our team and we are proud to take care of all your insurance needs. "
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Torie Desjardins

June 24, 2024

5  out of  5
rating by Torie Desjardins
"Maddie was amazing! Thank you ❤️"
We responded:
"Thank you, Torie, for the great review. Maddie does a terrific job taking care of our customers. "
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Rodney Hallmark

June 14, 2024

5  out of  5
rating by Rodney Hallmark
"Great guy for your insurance needs! Over the phone support is great too."
We responded:
"Rodney, thank you for the kind words. We are happy we to provide the great service you expect via phone, email, or in person. Thanks again. "
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Jose Cuevas

June 5, 2024

5  out of  5
rating by Jose Cuevas
"I’ve had a wonderful experience with this company since the day I was introduced by Maddie Tucker. I now spend less for car and life insurance continuously. Very easy and fast to work with! Love it."
We responded:
"Jose, thank you for your kind words. Maddie takes pride in taking care of your Autos insurance needs. Protecting your life and future are the most important to her and our office. "
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Megan Schuenemann

June 5, 2024

5  out of  5
rating by Megan Schuenemann
"Can’t say enough about Maddie! She’s been incredibly helpful, thorough, and makes choices regarding insurance painless. Highly recommend."
We responded:
"Thank you, Megan, for your kind words. Maddie is thoughtful and caring about taking care of all your insurance needs. "
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Mik Morgan

June 5, 2024

5  out of  5
rating by Mik Morgan
"Maddie has always went above and beyond to ensure I had the best coverage tailored to my needs, explaining every detail clearly and patiently and saving me money!!"
We responded:
"Mik, Thank you for the kind words. Maddie is the type of insurance advisor that is detailed and will always put your needs first. "
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mike boyd

June 4, 2024

5  out of  5
rating by mike boyd
"Nice people to do business with"
We responded:
"Mike, Thank you for the kind words. We are proud to be able to serve you and take care of your insurance needs. "
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Lyn Johnson

June 4, 2024

5  out of  5
rating by Lyn Johnson
"We like to give special thanks to Maddie over at Casey State farm in Harrison Arkansas. She has tremendously helped with our family policies and getting our checks processed during our time of lose of our child. And takes time to find your best options affordable. I strongly recommend Casey Scribner- State farm INS for any and all policies for whom is needing insurance. They all Very trustworthy and polite, for your protection on coverage!!!"
We responded:
"Lyn, Thank you for the kind words. Sorry for your loss. Maddie takes pride in helping families through life's tough times. We appreciate you. "
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Pop Eyes

May 20, 2024

5  out of  5
rating by Pop Eyes
"Great place!"
We responded:
"Thank you for the 5-star review and allowing us to take care of your insurance needs."
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Anggreani Halianto

March 13, 2024

5  out of  5
rating by Anggreani Halianto
"Very professional, friendly, and really care about their customers. I highly recommend it!"
We responded:
"Thank you for the kind words. We take pride in caring for our customers insurance needs. We appreciate you. "
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ken holt

March 10, 2024

1  out of  5
rating by ken holt
"Initially insured an older home and subsequently the policy was dropped by State Farm due to the age and condition two months into coverage. All fine and dandy as it is an older home and we are putting a lot of time and money fixing up a family heritage home nearly 80 years old. The problem is now after trying to get the refund of the balance since November, some $600, I find myself extremely frustrated. Multiple phone calls, countless text messages, talking to multiple people, I still have received nothing. My policy is now coming up for renewal on another home, multiple vehicles and multiple trailers and that renewal is not going to happen as I will find another company that won’t give me the refund they admit they owe me. There seems to be plenty available. I regret the whole incident but can’t seem to get this resolved after months of trying."
We responded:
"Mr. Holt thank you for the review. I apologize for the amount of time it took to get your refund. We were all hands-on deck to resolve your issue. Just like all of our customers you are our number one priority. Thank you for allowing us to take care of your insurance needs. Please call or message the office to talk about your overall concerns. "
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janet ward

February 9, 2024

5  out of  5
rating by janet ward
"We just switched our policies to State Farm from a company that had our business for several years. We got better coverage for our home and autos and Casey was awesome to deal with. We had a short window to work with to stay covered and he made it happen. They have the staff to make sure everything is taken care of. I feel very confident that we are in good hands."
We responded:
"Janet, taking care of your home and autos with great coverage is what makes State Farm what it is. Our entire staff works diligently to help protect what is most important to your family. We appreciate you!"
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Meg Arender

November 28, 2023

5  out of  5
rating by Meg Arender
"The team is absolutely amazing!! As a young adult I’m new to the insurance world and they were able to break it down to where I understood what I needed and what I was paying for!! I highly recommend this phenomenal group hands down!!"
We responded:
"Thank you, Meg. We are proud to be able to work with you. "
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Roy English

November 28, 2023

5  out of  5
rating by Roy English
"Casey and the agents at his office were excellent in helping me transfer my insurance across state lines. They have been helpful in making sure I had coverage on my new Toyota Tacoma the day I drove it off the dealership lot. They have been great the entire time I've had to deal with any insurance issue since moving to Arkansas."
We responded:
"Roy, enjoy that new Tacoma! Thank you for the kind words. "
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Erin Bray

June 14, 2023

5  out of  5
rating by Erin Bray
"They were very helpful and was able to find me a cheaper rate"
We responded:
"Thank you, Erin! We appreciate you. "